The Captain's Code: 11 Cruise Secrets That Guarantee an Empty Pool and Better Service

11. Be courteous, tip appropriately, and give timely feedback

Good service flows from mutual respect. Clear, timely feedback and customary tipping encourage staff to prioritize attentive service. If someone delivers excellent poolside care, thank them and note it in the app or tip envelope according to the line's policy. If service falls short, provide polite, immediate feedback so staff can correct the issue within the same shift. That approach preserves a fair environment and often restores better service promptly. Keep in mind tipping rules vary by line and region, so follow the cruise lines' guidance. Many passengers report more consistent poolside attention when they combine courtesy with clear, positive reinforcement. This creates a more enjoyable experience for everyone and helps staff manage priorities during busy periods.